Spare Parts are available for all of our products.

This service covers our actual products, supporting software and firmware (if applicable)
and also products which are out of production.

We still provide spare parts for products which are out of production,
even if the product came from production lot 2000 or earlier.

In most cases we can help.


Please send your requests / order for replacement parts and repairs to: GmbH & Co. KG
Gutenbergring 53
22848 Norderstedt
Germany E-Mail This email address is being protected from spambots. You need JavaScript enabled to view it.


By providing the following data with your order it would make it easier for us to process
your order and help us to avoid incorrect deliveries:

Quantity desired
Type designation
Part number or part description
Type designation of the complete device
Serial number of the device as printed on the type label